In the Spring of 2016 a hashtag started trending in the Disney community, #ThanksShanghai. The hashtag appeared to be placing the blame for cutbacks and reduced spending at the U.S. Disney Parks on the Shanghai Disney project. While #ThanksShanghai continued to represent the frustrations of some, for others […]
I admit it, maybe I was a naive, “disillusioned” manager. But is expecting people not to bully each other, treating both guests and cast with respect and doing your job too much? We had a good strategy, but we were too late.
The Haunted Mansion has a “dark” secret. What is it? And what does it have to do with control towers?
Guests reselling ballons at a Disney Park? Impossible you might say, but not at Shanghai Disneyland. In this video I share the story of Shanghai Disney Resort’s ballon resellers, how they acquired their wares and how they sold them.
I discuss the anger some Disney fans and purists have about intellectual properties entering EPCOT Center. Such disappointment ignores the early part of EPCOT Center’s history after the arrival of Michael Eisner and Frank Wells to the Walt Disney Company and the trends that are occurring in the […]
Having established that these scalpers and hawkers are just part of the landscape at tourist attractions in China and that the majority of the public accept it, however begrudgingly, what has Shanghai Disney leadership done and what can they do in the future to help curtail or discourage […]
One YouTube personality I subscribe to recently talked about how blogging is a dying medium. So in an effort to increase the number of articles I publish as well as get more stories and experiences out to my audience, I am attempting a vlog format for my next article. […]